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Contact us

At Nordic ProStore, we're dedicated to ensuring your experience with us is smooth, enjoyable, and fulfilling. We understand that sometimes you may need to get in touch with us, whether it's to ask a question, seek assistance, or simply share your feedback.

How Can I Contact You?

We've compiled a comprehensive help center designed to provide answers to many common questions and concerns. We encourage you to explore these resources for immediate assistance. However, if you require further help or wish to reach out for any reason, please do not hesitate to use the contact form available on this page. To ensure we can provide efficient service to all our customers, we kindly ask that you contact us through one method only per query. Reaching out through multiple channels for the same issue may lead to delays in response times.

What Information Do I Need to Provide?

When contacting us, please include as much relevant information as possible. This includes your order number (e.g., #1234), the email address associated with your order, and a detailed description of your inquiry or issue. Providing comprehensive details upfront will enable us to address your concerns as swiftly and accurately as possible.

Why Doesn't Nordic ProStore Have a Phone Number?

Nordic ProStore operates primarily online, including our customer support channels. We do not have a call center, as we are not equipped to manage high volumes of phone calls. This decision allows us to focus our efforts on providing fast, efficient, and effective support through digital means. While you may encounter an automated response occasionally, rest assured that our customer support team is staffed by dedicated human representatives eager to assist you. Our approach ensures that we can offer personalized support tailored to your specific needs and questions.